Welcome to the Grandior Homes FAQ page! Here, we've compiled answers to some of the most common questions to provide you with quick and helpful information. If you can't find the answer you're looking for, feel free to contact our customer support team at support@grandiorhomes.com.

1. How do I place an order?

Placing an order with us is simple! Just browse our website, add the desired items to your cart, and proceed to checkout. Follow the prompts to enter your shipping details and payment information to complete your purchase.

2. Can I modify or cancel my order after placing it?

Once an order is placed, it enters our processing system quickly to ensure timely delivery. As a result, we're unable to modify or cancel orders once they are confirmed. Please double-check your order before completing the purchase.

3. What payment methods do you accept?

We accept Visa, Mastercard and much more for secure and convenient transactions. Choose the method that suits you best during the checkout process.

4. How can I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking number. You can use this number to track your order through the carrier's online tracking system.

5. What is your return policy?

Our return policy allows you to return items within 30 days of receiving your order. Please review our detailed Returns & Refund policy for instructions on how to initiate a return.

6. Do you ship internationally?

We currently are mainly selling in the United Kingdom & US. However, we can offer international shipping depending on where you are (the available shipping location can be checked at checkout). Shipping costs and delivery times may vary depending on your location. Please review our Shipping Policy for more information.

7. How do I contact customer support?

For any inquiries or assistance, you can reach our customer support team at  support@grandiorhomes.com. We aim to respond promptly to ensure your concerns are addressed.

8. How can I stay updated on your latest products and promotions?

To stay informed about our latest products, promotions, and news, subscribe to our newsletter. You can find subscription options on our website.

We hope these answers have been helpful. If you have additional questions, don't hesitate to contact us. Thank you for choosing Grandior Homes!